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Our Refund Policy

Refund Policy for Access Portugal Services

Last Updated: 06/12/23

1. Refund Eligibility

Thank you for choosing Access Portugal for your service needs. We strive to deliver excellent services. If, for any reason, you are dissatisfied with our services, please review our refund policy below.

2. Refund Requests

Refund requests must be submitted in writing within 5 days of the service completion date. Please send your refund request, including your name, contact information, and a detailed explanation of the reason for your dissatisfaction, to contactaccessportugal@gmail.com.

3. Refund Considerations

Refunds will be considered under the following circumstances:

  • Unsatisfactory Service: If you are dissatisfied with the quality of the service provided, we will review your concerns and, at our discretion, determine eligibility for a partial or full refund.

  • Cancellation: If you cancel a prepaid service before it has been initiated, you may be eligible for a partial refund. Please refer to our cancellation policy for more details.

4. Non-Refundable Services

Certain services may be non-refundable, including but not limited to [list any specific services that are non-refundable].

5. Refund Process

Upon receiving your refund request, we will review the details and notify you of our decision within [X] days. If approved, the refund will be processed, and you will receive the funds in the original payment method within [X] business days.

6. No-Show or Missed Appointments

Refunds will not be issued for no-shows or missed appointments without prior cancellation within our specified time frame.

7. Changes to This Policy

We reserve the right to update or modify our refund policy at any time. Any changes will be effective immediately and communicated to our clients.

8. Contact Us

If you have any questions about our refund policy, please contact us at contactaccessportugal@gmail.com.

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